Claire joined Gallagher in 2016 as UK HR Director for its wholesale broking, underwriting, reinsurance and corporate functions, serving as a strategic business partner to the divisional CEOs as well as being a member of the respective executive leadership teams. During this period Claire also became the UK lead on inclusion & diversity, spearheading the development and rollout of the Gallagher’s programme of education and awareness. In 2019, Claire was appointed overall HR Director of Gallagher’s UK-based broking and underwriting operations, which is made up of three trading divisions – UK Retail, Specialty and Pen Underwriting – joining the UK Executive Committee. She subsequently expanded her remit to Gallagher’s businesses across EMEA. With nearly 30 years’ experience in human resources and two decades at director level operating internationally across a diverse range of industries including manufacturing, life insurance, banking, food & drink and fast-growing entrepreneurial retail franchises, Claire’s role is to ensure the UK people strategy keeps pace with the business’ expansion and oversees the core teams dedicated to learning & development, reward, employee support and advice, and strategic business partnering to promote delivery against goals. She has a wealth of experience in business and cultural transformation and associated employee engagement programmes; mergers & acquisitions, business integration and change management; as well as embedding succession planning and talent management to enable business resilience and growth.
