Destination
Insurance

15 January 2026 @ The Minster Building, London

Shaping the future of the UK insurance workforce

Welcome to Destination Insurance – a brand-new conference from Insurance Times. This inaugural event is your essential forum for tackling the UK insurance sector’s most pressing workforce challenges. It’s where the industry comes together to close the skills gap, attract diverse talent and champion our reputation. Expect fresh thinking, dynamic collaboration and the spark of innovation needed to drive real, actionable change.

Join us and be part of the solution. As the centerpiece of a broader campaign, Destination Insurance introduces a vital industry charter and content series – a roadmap to a more inclusive, skilled and dynamic insurance community. This is your opportunity to help shape a stronger, more resilient future for the entire sector.nd

A new era for insurance

A workforce fit for the future

Agenda

  • Fenchurch Room


  • Lombard Room


  • Minster Room


  • Discover what truly motivates insurance leaders to stay and thrive beyond financial reward. This session explores the roles of purpose, culture, growth, recognition and how leaders can feel valued, inspired, and committed for the long term.
    Retention

  • In a mirror of real life (where new customers get the better deals), often we are faced with the truth that those applying from another organisation or industry will get a better deal than those moving laterally from another part of the business. This session will discuss how we can put this myth to bed, and ensure that jobs are given fairly to those internally and externally.
    Retention

  • How can brokers, insurers & trade associations work together to create a successful ecosystem for the whole insurance industry? The session will weigh up how far we need competition in the hiring department to regress to help sustain the future of talent in the sector. What practices can be put into place to encourage and enhance the hiring teams and empower candidates?
    Collaboration

  • Job description drivers are completely different for younger generations entering the job market. Some of the key criteria for candidates include environmental & ethical concerns - so how can we prove that insurance is both an industry worthy of this title and one at the heart of change.
    Reputation

  • Talent leaders will discuss how to spot critical digital skills, embed them into training programmes, and prepare teams to adapt as tools evolve, ensuring long-term competitiveness.
    Future-proofing skills

  • Business leaders will share approaches to equipping managers with the skills, confidence, and tools to coach effectively, turning everyday management into a powerful driver of growth across insurers, brokers, and trade associations.
    Future-proofing skills

  • How can continuous upskilling support retention, adaptability, and performance across the insurance sector? Talent departments will discuss how to create a culture of ongoing learning that keeps pace with change and businesses stay competitive in a dynamic market.
    Retention

  • This roundtable examines the case for establishing academies led by industry bodies to develop and train a shared talent pool. Will it work?
    Collaboration

  • This session equips talent leaders across insurers, brokers, and trade bodies with actionable insights to drive meaningful behavioural change, ensuring that awareness is not a one-off initiative but a sustained part of organisational culture and employee experience.
    DEI

  • Apprenticeships were the backbone of new hires and recruitment, but is that still the case? This session puts the spotlight on successful schemes in place across brokers & insurers. We'll aim to hear from those who have worked their way up the ladder from an apprentice, people who are just starting out on an apprenticeship and those in charge of the model at respective businesses.
    Apprenticeships

  • Katie will open the afternoon with reference to the charter document that was signed and published in October and then interview a keynote speaker.

  • This session offers talent leaders fresh perspectives on building inclusive environments that unlock diverse strengths, foster innovation, and reflect the full breadth of society helping shape teams that are both equitable and successful.
    DEI

  • Falls under the 'reputation' challenge - this session focuses on how the industry can appear more attractive to school leavers, university graduates and all young people entering the working world
    Reputation
    Retention


Don't wait! Get your tickets now

Insurance Times Subscriber

£149 + VAT

  • Reduced price ticket***
  • Copy of Insurance Times magazine
  • Copy of Talent & Development report
Buy Now

Non-subscriber

£249 + VAT

  • 1 month free subscription trial*
  • Copy of Insurance Times magazine
  • Copy of Talent & Development report
Buy Now

Association

£199 + VAT

  • Reduced price ticket**
  • 1 month free subscription trial*
  • Copy of Insurance Times magazine
  • Copy of Talent & Development report
Buy Now

* Valued at £140
** 20% discount on full priced ticket
*** 40% discount on full priced ticket

Meet

The Speakers

Katie Scott

Editor at Insurance Times

Yiannis Kotoulas

Deputy Editor at Insurance Times

Savan Shah

Head of Research at Insurance Times

Simon Caplan

Chief Innovation Officer at Arthur

Steve Collinson

Chief Human Resources Officer at Zurich

Adam Harper

Executive Director of Strategy, Advocacy and Professional Standards at the CII

George Hudson

Head of Client Relations at Arthur Financial

Mandy Hunt

Managing Director at MGA at Clear Group

Ellie Jackson

Sales Development Manager at Robert Gerrard

Gemma McWilliam

Chief People Officer at HDI UK & Ireland

Vanessa Riboloni

Head of research and insight at the Chartered Insurance Institute (CII)

Donna Scully

Director at Carpenters Group

Want to become an event sponsor?

Being a sponsor gives you a unique opportunity to connect with a highly engaged audience of senior executives, c-suite and HR leaders, whilst also showcasing your brand. To explore tailored sponsorship packages and maximise your visibility, get in touch.

Aisha Roberts
Head of Commercial
020 7618 3408

THANKS TO OUR SPONSORS

MEET THE TEAM

EVENT MANAGER

General event enquiries
(incl tickets)

Mandy O’Connor
Head of UK Events

020 7618 3470
EMAIL

AGENDA

Programme enquiries

Jack Richards
Senior Producer

020 7832 2328
EMAIL

SPONSORSHIP

Sponsorship opportunities

Aisha Roberts
Head of Commercial

020 7618 3408
EMAIL

Bits & Bobs

Venue

The Minster Building
21 Mincing Lane, London EC3R 7AG

Nearest Tube: Bank, Monument, Tower Hill
Nearest Overground: Fenchurch Street, Cannon Street

Timing

9am – Registration & networking
10am – Sessions start
4pm – Conference close


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