Destination Insurance | Insurance Times

Destination

Insurance

28th January 2027 @ The Minster Building, London

Bringing the Industry Together to Build the Workforce of Tomorrow

Destination Insurance is back for 2027, bringing the insurance industry together to tackle one of its most important challenges: how to build, develop and retain the talent needed for the future.

This year’s event will look beyond traditional recruitment routes, spotlighting new pathways into the sector and exploring how insurance can better engage career changers, veterans, public service professionals, apprentices and the next generation of industry leaders.

Across a packed programme of keynote sessions, panels, roundtables and interactive discussions, delegates will hear fresh perspectives on the changing world of work – including AI, skills gaps, workplace expectations, first-time management, diversity, retention and data-led talent strategy. With collaboration at its core, Destination Insurance 2027 will give the industry space to share ideas, challenge assumptions and identify practical ways to strengthen the sector’s reputation as a place where people can thrive.

Why Attend?

Learn What Works

Hear practical examples from organisations tackling workforce challenges.

Meet The Market

Connect with insurers, brokers and industry bodies focused on talent.

Take Ideas Back

Leave with actions that can shape recruitment, retention and development.

See the Bigger Picture

Understand the trends reshaping skills, culture and leadership.

Attracting, Developing and Retaining Tomorrow's Insurance Leaders

2027 Agenda themes

Talent Pathways & Careers

Mid-career joiners
Veterans
Sports people
Public Service talent

Early Careers & Future Talent

AI Skills
Apprenticeships
30 under 30 relaunch

Leadership Development

First-time managers
Shadow boards
Succession planning

Culture & Workforce

Gen Z expectations
Diversity & inclusion
Employee voice

Workforce Intelligence

Talent analytics
Measurement strategy
Evidence-led investment

Industry Charter & Progress

Insurance Times launched the Destination Insurance Talent Charter in October 2025, designing a five-commitment framework to support signatory organisations in the UK general insurance (UKGI) and London markets to nurture diverse, futureproofed and high achieving talent pipelines.

The five commitments that signatories promise to adhere to encompass designing fit for purpose recruitment and hiring practices, collaboration with educational institutions and other market firms or trade bodies, assessing development and promotion routes, as well as attending the annual Destination Insurance Conference.

The charter also has four commitments that Insurance Times has vowed to deliver, relating to sharing regular best practice content and hosting the Destination Insurance Conference.

The Destination Insurance Talent Charter currently has more than 20 signatories from across UKGI, including insurers, brokers, MGAs, service providers and trade associations.

Is your organisation ready to sign and commit to improving talent pipelines in UKGI?