Leadership, Management & Training

Many firms have strong entry‑level programmes but a “hollowed‑out” mid‑career layer. This session considers how to use experienced non‑insurance hires to plug gaps and support succession planning.

As AI becomes more common in recruitment, insurers face a difficult question: will it widen access to talent or reinforce existing hiring patterns? This session explores how AI-driven referrals and screening tools affect diversity, equity and inclusion, examining where they can improve fairness and where they risk embedding bias.